At Tanya Mind Care, sessions take place online through a secure and encrypted platform. You can easily connect with your counsellor from the comfort and privacy of your own home, saving you the time and hassle of a commute.
Once you book an appointment, you will receive a secure link via email. Simply click the link at your scheduled time using any device with a camera and microphone.
Should we experience any technical issues or drop the connection, your counsellor will right away contact you by phone or email to get the session back on track.
I require 24 hours' notice to cancel or reschedule your session.
Please note that the full session fee will apply for late cancellations or missed appointments.
"Yes, the fee will be waived for sudden illness, accidents, or unavoidable emergencies."
To manage your booking, simply send a message on Whats App.
In the rare event that I need to cancel, I will notify you immediately and reschedule your session at no cost to you.
Tanya Mind Care does not provide emergency or crisis services. If you are experiencing a mental health emergency, please contact your local emergency services, visit the nearest hospital, or call a crisis hotline immediately.